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Thanks for sharing my comment that Rafi is good. I do not know Kenneth and therefore, not able to comment or compare these two excellent BMW staff in term of knowledge.

So far, i have no complaints about the aftersales service. Probably, I am fortunate to meet a very caring and helpful service consultant, Mr Rafi. He had never failed to response to my text messages and phone calls. he is very attentive and always explain to me on any faults of my vehicle. I...

It is the after sale service staff like Mr Rafi that makes you feel assured that we made the right choice in purchasing a BMW.

So far, among all the service advisors I came across at Performance Motors, I rate him at the top number one.

I am very happy with the service provided by an advisor, Mr Rafi. He never failed to respond to my calls whenever I needed his advice and assistance I several occasions. Keep up the good work, Mr Rafi.