Hi all....anyone can advise the cost of bring your own engine oil to PML for servicing for F30 318I. I know many will say go outside workshops better. I understand but looking at PML fastlane service so that the car can record a BMW service code. My car is a 4 years old with 30K mileage. Hope to maintain this low mileage records with PML. Thank in advance!!
Fast lane service with PML cost with bring own engine oil
- Thread starter pet1333
- Start date
The Guardian
Well-Known Member
Best to call them and they will be delighted to give you a quote.
Latest update for whoever might want to do the same.
I contacted PML customer service vie whatsapp and was told it is allow. Brought my oil and went for the servicing yesterday.
SA who attend to me refuse to accept my own engine oil. After some argument with him as I was given the green light to do so. His manager allow to use my oil but with a statement indicating they wont be responsible if the engine run into any problem. Total damage $123.00 for labour and oil filter.
FOS from PML and this shall be the last they will see me.
I contacted PML customer service vie whatsapp and was told it is allow. Brought my oil and went for the servicing yesterday.
SA who attend to me refuse to accept my own engine oil. After some argument with him as I was given the green light to do so. His manager allow to use my oil but with a statement indicating they wont be responsible if the engine run into any problem. Total damage $123.00 for labour and oil filter.
FOS from PML and this shall be the last they will see me.
The Guardian
Well-Known Member
I think their stand is if you still have active warranty and free BSI, they will not allow.
Once warranty is over, they will allow even if you bring in cooking oil.
Cos anything happens, they will just quote you a repair cost.
Sad that top to bottom in such an org are not in sync with comms.
Once warranty is over, they will allow even if you bring in cooking oil.
Cos anything happens, they will just quote you a repair cost.
Sad that top to bottom in such an org are not in sync with comms.
well, this is not the case. They will refuse and reject your service request whether or not your car is still under warranty.
My case is special as the customer service officer made a mistake and say it is allow and I told them off that this is not my fault and I already checked with their CS. Only then they say ok but on a condition that a statement is printed on the invoice indicated they wont be responsible for whatever problem arise from the engine
afmcbeemer
Well-Known Member
R u still under warranty as per ^ above comment...
Out of warranty.
afmcbeemer
Well-Known Member
and they still acted funny lol.What EO did u get along just out of curiosity.
Castrol Edge Euro spec 0w-30 LL-01.
Think PML is just not happy with us going back just to record our low mileage using just engine oil change labour charges.
Citizen69
Well-Known Member
No choice, or else how to maintain the nice showrooms and support the lifestyle of the top Sime Darby executives? haha
We have to remember that the 80k+ margin they earn from each new car is a one-time gain, but maintenance cost is recurring.
motorknut
Well-Known Member
about 5 years ago, PML already changed policy and dont allow customers to bring their own engine oil. If they allowed you to this time, then lucky for you.
that said, you are driving a car with DI. Consider switching to an LL04 oil for lower SAPS to avoid deposits. LL01 is not needed for us since we have Low sulphur gasoline and updated svc mileage intervals now.
