KW warranty and Resolution
- Thread starter nasty204
- Start date
nasty204
Well-Known Member
Re: KW warranty and Resolution
Many rounds of followup and committed delivery dates , it is still pending.,
Was informed by Boss that Autovox was unable to provide the replacement.
I have posted to Autovox facebook, and have not received any reply as well.
That is the situation now.
Gotham, thanks for the response. The coilover was assessed and deemed spoiled by Boss Motor sports where I bought it from. Since it is under warranty , a replacement claim was made in April.gotham88;1096439 said:
Many rounds of followup and committed delivery dates , it is still pending.,
Was informed by Boss that Autovox was unable to provide the replacement.
I have posted to Autovox facebook, and have not received any reply as well.
That is the situation now.
nasty204;1096429 said:
sandman369
Well-Known Member
Re: KW warranty and Resolution
Why don't you give autovox a call?
Why don't you give autovox a call?
playstation76
Well-Known Member
Re: KW warranty and Resolution
Why need wait when u can call? Are u trying to stir shit in this forum?nasty204;1096429 said:
Re: KW warranty and Resolution
A parallel situation, if you have bought a car from PML, every issue should be sorted out by PML, not BMW Asia or BMW AG.
If there is a bottleneck somewhere, be it in Singapore or Germany, PML should still be the party to sort things out.
A parallel situation, if you have bought a car from PML, every issue should be sorted out by PML, not BMW Asia or BMW AG.
If there is a bottleneck somewhere, be it in Singapore or Germany, PML should still be the party to sort things out.
playstation76
Well-Known Member
Re: KW warranty and Resolution
Being positive is a 2 way thing.so no need to be rude. Any problems with me,just pm me.ok??nasty204;1096467 said:
playstation76
Well-Known Member
Re: KW warranty and Resolution
But I not guru leh
But I not guru leh
christopher ngo
Well-Known Member
Re: KW warranty and Resolution
I can arrange a 1 on 1 match, free fries, free coke , no pork no lard.
If you are trouble with warranty claim issue, just go where you bought it and ask them for exact answer, you pay money, so u got the right to know.
I can feel you with fxxking 4 months waiting for claim. Just go ask politely if they ignore you, shit in their place like holland village mrt station
Like a boss.
I can arrange a 1 on 1 match, free fries, free coke , no pork no lard.
If you are trouble with warranty claim issue, just go where you bought it and ask them for exact answer, you pay money, so u got the right to know.
I can feel you with fxxking 4 months waiting for claim. Just go ask politely if they ignore you, shit in their place like holland village mrt station
Like a boss.
Last edited by a moderator:
christopher ngo
Well-Known Member
Re: KW warranty and Resolution
People bought bmw kiam zhui chia u go and tell bmw asia bmw ga.......
kenntona;1096477 said:
People bought bmw kiam zhui chia u go and tell bmw asia bmw ga.......
Red_Bean_Bun
Well-Known Member
Re: KW warranty and Resolution
TS - Hope you have a solution soon ...... Did you change to another suspension in the mean time ?
TS - Hope you have a solution soon ...... Did you change to another suspension in the mean time ?
nasty204
Well-Known Member
Re: KW warranty and Resolution
Ok, getting a response from totoseow, kenn, and mw is good enough. Thanks bro. It has been a while. Glad to be back posting. I am sorting out with Boss, was trying to see if other members have similar case, and how they manage to get it resolved.
Ok, getting a response from totoseow, kenn, and mw is good enough. Thanks bro. It has been a while. Glad to be back posting. I am sorting out with Boss, was trying to see if other members have similar case, and how they manage to get it resolved.
Re: KW warranty and Resolution
if stocks never come because manufacturer never manufacture or delivery delayed for various reasons, then importer can't do much.
BUT if you discover that it was the importer that dilly dally on the replacement parts (such as you find out who the manufacturer is and write to them and they reply "have leh, stocks many many leh"), then your recourse against the importer would be getting a replacement in the open market and charging the cost back to them.
Its a legal process so not very fast and you need evidence to support your claim.
Key consideration is reasonableness in the waiting period and also availability/how common the part is
if stocks never come because manufacturer never manufacture or delivery delayed for various reasons, then importer can't do much.
BUT if you discover that it was the importer that dilly dally on the replacement parts (such as you find out who the manufacturer is and write to them and they reply "have leh, stocks many many leh"), then your recourse against the importer would be getting a replacement in the open market and charging the cost back to them.
Its a legal process so not very fast and you need evidence to support your claim.
Key consideration is reasonableness in the waiting period and also availability/how common the part is
