reply from Chris Tea house shortly after:I was there at the tea house yesterday. I came in a group of 8 and asked if we could separate the tables so we could sit in pairs. The reply we got was "No. That's why I don't like taking in big group bookings." A simple "I'm sorry we can't" would have sufficed. Next we ordered iced berry teas as it was a hot day. 15 minutes later, she told us she was out of berry teas. I let it go. After that my friend knocked over a glass and it broke on the floor. BY ACCIDENT. Mind you it wasn't one of those "expensive" tea pots/cups. It was a normal glass which we were very willing to pay for. The response we got was atrocious. She told us: "You stained my floor. I really don't understand..." and "Are you leaving soon?!" This kind of service is unacceptable in my opinion. We are paying PREMIUM price for "premium" tea. But apparently that does not include premium service. I left the place wondering if her glass costs 200 dollars to replace. One thing's for sure. They are definitely putting up a facade for all the magazine and newspaper reporters who feature them. And they've just lost 8 customers for good.
After that become EDMW saga with most recent reply from chris tea house being the "apology". KNS might as well dun apologise. Close down better.Mr Kenneth Lee, you came to Chris' Tea House with a group of 8 people, in the first place, this cafe is not the typical Starbucks kind of cafe where groups of people go to have a gathering or just to chill out. It's meant to be a higher classed cafe. And it's obvious that the reason why larger group of people are usually not accepted is due to the limited space. When you got there, the Lady Boss arranged a table just for your group of 8, and instead of being appreciative, you had a ridiculous request of wanting to sit in twos. Are you expecting them to give up more than half the space of the cafe just for your group of 8 when there's already a table set up for your group? You ordered the berry tea, it's the CHEAPEST drink on the menu and yet you're complaining about it and about the service? If you're not a cheapskate, and you're spending a good amount while being there, it's acceptable if you have complains about the service. About the breaking of the glass. Please, do not assume when you do not know the real reason why the Lady Boss is not happy. It is NOT because of the broken glass, like you said, "Mind you it wasn't one of those "expensive" tea pots/cups". You're absolutely right about that. The real reason is about you staining the floor. If you aren't aware, those tiles are more expensive than marble tiles. In a high classed cafe, how often do you find people actually breaking glasses by accident? Who in their right mind would even place their glass near the edge of the table? True? If you aren't happy about the service, losing 8 customers would not be a big issue. Chris' Tea House would rather have a few good, understanding and well-mannered customers instead of having to deal with people like you. I am not here to pick an argument whatsoever, I am here to clear a misunderstanding. If you still do not understand where I'm coming from, it's alright.![]()
To Mr. Kenneth Lee, I really do not care if I’m right or you’re wrong or whatever anymore.
MW;697982 said:Please lah, in EDMW, you can even say Barak Obama is actually a chimpanzee in disguise and people will "Like" your posts even tho no such function like FB...
Yea, but those were real replies from Chris Tea house FB page / non EDMW pages. Not like EDMW ppl made up the repliesMW;697982 said:Please lah, in EDMW, you can even say Barak Obama is actually a chimpanzee in disguise and people will "Like" your posts even tho no such function like FB...
must remember to break something on the expensive floor tile n order berry teaMW;697988 said:yah I agree the replies are a tad rude but must still be there to experience what actually went on before we make judgments. Could be the customer said many sarcastic stuff or made 'threats' that he/she will tell the whole world to boycott the cafe etc etc...
I will go to Chris Tea House just to experience what it really is before I say whether I will go or not go again...
But then again, like the A&F ad thing, bad publicity is some publicity....
Mockngbrd;697989 said:must remember to break something on the expensive floor tile n order berry tea
bad publicity here might not work out like A&F
MW;697988 said:yah I agree the replies are a tad rude but must still be there to experience what actually went on before we make judgments. Could be the customer said many sarcastic stuff or made 'threats' that he/she will tell the whole world to boycott the cafe etc etc...
I will go to Chris Tea House just to experience what it really is before I say whether I will go or not go again...
But then again, like the A&F ad thing, bad publicity is some publicity....
Mockngbrd;697989 said:must remember to break something on the expensive floor tile n order berry tea
bad publicity here might not work out like A&F
zorro;697991 said:In addition bring along one dozen forumners and request to sit in pairs.
MW;697993 said:Wahahaha yep and see the reaction..
no need lah, just bring Sherman, Bobby and Kenneth..these three can request 6 chairs cos single chair not enough.
zorro;698002 said:I have heard of Ang Jee Kao workshop...Pretty impressive service std...Free flow of AJK with raw eggs while u waiting for your car to be serviced! There is also rooms with attached bathroom if you need to be serviced as well.
MW;698010 said:Forum Rule 101, NPNT...
C3P0;698015 said:I take everything with a pinch of salt, especially in cyberspace. That's why I don't believe Omar and MW is a pair even though everyone is saying so.