Mark_Twain
Well-Known Member
Hi Guys,
I just like to share my recent experience with PML who repaired my e60 door creaking issue that some of you guys experienced.
Sent my car in and told them about the issue along with my small scratch at the rear bumper. Collected my car back the second day and was told that they changed all the car rubber seal. Now my e60 is more quiet than when I bought my car few months back!
Also realised that they have also helped me to touch up the little paint drop at the corner of the front passenger door (wife opened the door without realising the high curb at the side of car park). Think they respray the little paint drop since they helped me to respray the bumper. I was pleasantly surprised for their sensitivity without being asked to do that.
Maybe I was lucky to meet a better Service Adviser, but I thought their service is so much better than some Japanese car agents that I used to visit!
I used to work in the service industry and I believe good service should be recognised!
Anyway, the new door seal was changed FOC since it is within the warranty period.
So if you guys still face the same door creaking problem and within warranty period, you might wish to pay PML a visit!
I just like to share my recent experience with PML who repaired my e60 door creaking issue that some of you guys experienced.
Sent my car in and told them about the issue along with my small scratch at the rear bumper. Collected my car back the second day and was told that they changed all the car rubber seal. Now my e60 is more quiet than when I bought my car few months back!
Also realised that they have also helped me to touch up the little paint drop at the corner of the front passenger door (wife opened the door without realising the high curb at the side of car park). Think they respray the little paint drop since they helped me to respray the bumper. I was pleasantly surprised for their sensitivity without being asked to do that.
Maybe I was lucky to meet a better Service Adviser, but I thought their service is so much better than some Japanese car agents that I used to visit!
I used to work in the service industry and I believe good service should be recognised!
Anyway, the new door seal was changed FOC since it is within the warranty period.
So if you guys still face the same door creaking problem and within warranty period, you might wish to pay PML a visit!