BMW FOREVER
Well-Known Member
I recently purchased an Msport Steering for my F10 from Ebay UK and got it shipped. The steering is the older Msport one(New one is the round airbag steering), originally I had the sport steering so the airbag was the same and no coding required for the retrofit. I contacted PML about getting it fixed on my car, they said no problem as long as its a genuine steering with receipt to prove. I proceeded to PML and they took a look at the steering, the SA then asked for the receipt, since I bought on ebay there is no receipt other than the email from ebay that I purchased and the seller's description of it being genuine. To be honest, when you look at the steering and you touch it itself you can clearly know its a brand new genuine steering, unless they make fake ones of such high quality...
Anyways the SA was not satisfied, I asked him to take it to the parts department and do a check to make sure. Now honestly if you tell me that an authorized dealer cannot differentiate between a genuine and a fake then I dont know what to say. The SA then proceeded to tell me that he entered my car vin number in the system and it doesnt show any compatible M-sport steering for my F10. Like seriously? F10 has always had the M-sport steering option. Anyways so he said sorry we cannot do the job for you.
Went to MA the same evening and job done within 20 mins. (Although in their receipt they did state that the steering fitted was not purchased from them). Go figure...who is right and who is wrong.
Anyways the SA was not satisfied, I asked him to take it to the parts department and do a check to make sure. Now honestly if you tell me that an authorized dealer cannot differentiate between a genuine and a fake then I dont know what to say. The SA then proceeded to tell me that he entered my car vin number in the system and it doesnt show any compatible M-sport steering for my F10. Like seriously? F10 has always had the M-sport steering option. Anyways so he said sorry we cannot do the job for you.
Went to MA the same evening and job done within 20 mins. (Although in their receipt they did state that the steering fitted was not purchased from them). Go figure...who is right and who is wrong.
