Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

she was expecting a pillow and blanket cause she is on scoot business class.
I don't know for sure, but maybe the cabin doest even have a blanket to begin with.
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

seanskye said:
A more relevant example would be if you bought (i) a bare minimum 316 versus (ii) a fully specced out 316 with full options M seats, BBK, rims, OLED SW etc etc. If a person bought (i), why the heck should he or she be screaming about no memory seats or brakes/rim don't look chio enough etc. Similarly, SQ (in the past) and Scoot offer the same base 772s but don't expect KrisWorld, 8-ply supalux backside paper and TWG tea served in gold gilded Givency teacups when one chooses the no frills option.

Having said that, basic courtesy is a number one rule in crew training. Tiger, SilkAir, Scoot or mainline, the pax should never be treated badly no matter the circumstances.

ScootBiz | FlyScoot.com

After reading what was "promised", what should I be expecting if I were to fly Scoot Biz Class? Bare minimal?
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

things one certainly can expect from Scoot Biz:
» Full leather seats that offer at least 38" (96cm) of legroom, 22" (56cm) of width, 8" (20cm) of recline, plus a footrest and in-arm trays that can be unfolded partially or fully
» Preferred seat selection in an exclusive 32-seat upfront cabin, with our most experienced staff
» A complimentary meal with beverages
» 20kg of checked baggage allowance
» Up to 15kg/ two bags of carry-on baggage
» ScootAboard priority check-in and boarding
» ScooTV in-flight entertainment streamed to your own laptop or tablet *^
» In-seat power ^
» Flexibility to change name, date, time, of your booking up till 2 days before departure (change fees & fare top-ups apply).
* Request a free access code from our crew and remember to bring your own laptop or tablet. If you have an iPad, download the Gogo Video Plugin before your flight.

for me, I wouldn't expect anything else than the above, BYO neck pillow, toiletries, jacket/blanket/towel
 
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Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

Not sure about Scoot but Jetstar > Airasia / Tiger imo

CHhheeeeeeeeeeeeeeerrrrrrrrrrrrsssssssSsssSSsss
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

Vansoh said:
for me, I wouldn't expect anything else than the above, BYO neck pillow, toiletries, jacket/blanket/towel

Hardwares aside, what about service attitude ?
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

well, service attitude is another story altogether. its pretty subjective.
so of your client may loved to be spanked and asked for moreeee, but some upon been spanked feel insulted. :lol:
all nonetheless will cum as expected.
those who like spanking will rtf, those who don't wouldn't.
 
Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

Soifon;1052116 said:
Not sure about Scoot but Jetstar > Airasia / Tiger imo

CHhheeeeeeeeeeeeeeerrrrrrrrrrrrsssssssSsssSSsss


Even though I know some there personally, I have to say Jetstar is the worst carrier of the three. The only good thing was the Joanne Peh commercial. Marketing at its best.

Air Asia rocks though it is not Singaporean. But Tony's QPR buy was a failure.
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

just flew back from goldcoast with Scoot, yes im cheapo. And yes, i agreed with Denise Ho

- book airticket on sep 2012 to travel on jun 2013 with family of 11pax ( almost a yr advance booking) , but nov 2012 wife preggy,
call and write in to postpone trip to nov 2013, didnt get back to me until 2 mths later in feb 2013 asking for the Medical cert ,ok i give immediately, than another month later , they wanted all copies NRIC and BIRTHCERT
of all 11 pax to proof our relationship. Provided them everything they wanted immediately (I even added in a family photo we took on 2013 CNY ), than another month later send me another email saying my brother birthcert in Malay,pls translate ....faintz..after 4mth we are still at this stage ?? despite constant calling and emailling ( forwarded to their bastard CEO campbell wilson)still no use .I Wana go to office to bang table, but no office in singapore, must die die talk to those pinoy call centre who changes everytime i call in than repeating story again and again . den Finally say we have to pay for the fare difference .CCB,
if they have responded earlier, fare difference would be minimal. So no choice, balance family member went ahead on Jun 2013 without me,my wife and 4yr old daughter .NO choice I accepted their fare increment for the 3 of us to
postpone to nov 2013...than best part,still wana charge me admin fee 150 for me and daughter. CCB


- at check in counter ( going to goldcoast) , told the PRC (yes its a PRC) that i wanted 3 of us ( me,wife,daughter) to sit together, he say ok "no problem"..than on board plane, discovered he did gave us 3 seats on the same ROW but guess what...im seperated by the ISLE from my wife and daughter ,which means my kid cldnt lie down n sleep ( those with kid will know its very important to have that ). Spoke nicely to the crew if we could sit at those premium seats ( those with more leg room) cuz doter getting cranky...she no..must pay extra...and those seats are empty for the whole journey...

- ask for hot water to prep milk, this malaysian chinese aircrew say cannot, must wait until take off, we waited until took off and seat belt sign off...ask her again, say will get back to me..and never come back to us...bobian i DIY walk all the way to pantry to get it .

- coming back from Goldcoast, spore guy sitting infront of me rented scoot ipad to watch movie, set is faulty, from taking off till the end of fight ( 7.5hrs) he totally asked 4 crew for help, each and everyone say will get back to him...but didnt , so 1hr before landing, he got up, walk to the back and demand refund, not sure he got it or not...i really respect him for his patience..

-during landing time, plane rumbles abit when touching ground ,a top compartment opened. This indian crew was sitting right infront with sit belt on ...she took a look at it and thats it ,didnt bother to stand up to close it or inform the angmor below who dosent know its open. She just sat down looking at it as the plane kept rolling towards the gate....and finally another guy stood up and close it .

Final words, this is really a make shift budget airline with no proper training for all their staffs and customer satisfaction comes last in their agenda... I will only take scoot if there are really no other alternatives next time...
 
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Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

Is Scoot really that bad?
My wife took Scoot to Tokyo earlier this year and she told me it was better than the other budget airlines...
My bro-in-law took Scoot back to Sydney and also claimed it is good...
Of course they were comparing to other budget airlines, not the full fare ones...
they were in the normal seats, not even biz class....
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

peckhs;1052425 said:
Is Scoot really that bad?
My wife took Scoot to Tokyo earlier this year and she told me it was better than the other budget airlines...
My bro-in-law took Scoot back to Sydney and also claimed it is good...
Of course they were comparing to other budget airlines, not the full fare ones...
they were in the normal seats, not even biz class....


Better than C-130. Confirm
 
Re: Hong Kong singer Denise Ho says Scoot is the "worst airline ever!"

A tour agent from Chinatown Point said she took Scoot to Goldcoast and the aircon was super cold..so that many have no choice but to RENT their blankets! So she advised us bring winter clothiers on board...Lol!
 

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