Issues and problems with X1

I also have some engine issue for my 2018 X1. The issue is the engine vibrated after immediate start button pressed and after that it was normal. After 4 weeks of diagnosed. PML replied that BMW Asia agreed to replace new engine. I also want to know that how to complain to CASE and what can they do for us?
Hi, Is the issue resolve after the engine change??

I also felt that my 2018 X1 have the same issue of engine vibrate after start button is pressed, especially prominent at cold start. Frankly I am not sure if this is normal as I did not do any comparison. Feedback to PML during 2nd service and the SA said the battery is weak after his test drive. Got the battery replaced but don’t feel a lot of different. Need advise here.
 

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