Knocked into a curb today
- Thread starter bryien
- Start date
Re: Knocked into a curb today
To clarify, there are few issues here:
One, the need to book an appointment - even when you are already at the shop front. We need to understand that there are peak spots in the workshops' schedules, even if it looks empty when you were there. They would have know their schedules better, and it is only logically to assume that they will not turn any business away if they could handle their schedules.
Two, the claim that your friend needed no appointment. We wouldn't know for sure if there was prior appointment made, or that your friend's case is a re-visit. The context could well be a case of "you can drop by anytime after X pm" hence giving your an impression of no-need-for-appointment. It is noteworthy that your friend was already R2D's client - he could know their schedule better. My take is - both cases are not comparable, given that we have no clue what was the context of yor friend's ad hoc visit to R2D.
Three, in R2D's context, inspection, unlike specific trouble-shooting, is a more detailed job - which will take hours. Besides rescheduling, it is only fair to assume that this service is charge-able UNLESS the car's maintenance/repairs are to be executed there. Whether the other workshops do this for free could also be contextual. You could well drive into any workshop and ask for a check and then revert with a "I need a second opinion" excuse to drive away. The other workshops may be expecting your return for a business deal. In R2D's context, you have already expressed that you will be sending your ride to PML. This one-off check justifies a charge on inspection, IMO.
Four, why do you need to counter-check the faults with R2D you have already diagnosed with other workshops?
tomace said:
To clarify, there are few issues here:
One, the need to book an appointment - even when you are already at the shop front. We need to understand that there are peak spots in the workshops' schedules, even if it looks empty when you were there. They would have know their schedules better, and it is only logically to assume that they will not turn any business away if they could handle their schedules.
Two, the claim that your friend needed no appointment. We wouldn't know for sure if there was prior appointment made, or that your friend's case is a re-visit. The context could well be a case of "you can drop by anytime after X pm" hence giving your an impression of no-need-for-appointment. It is noteworthy that your friend was already R2D's client - he could know their schedule better. My take is - both cases are not comparable, given that we have no clue what was the context of yor friend's ad hoc visit to R2D.
Three, in R2D's context, inspection, unlike specific trouble-shooting, is a more detailed job - which will take hours. Besides rescheduling, it is only fair to assume that this service is charge-able UNLESS the car's maintenance/repairs are to be executed there. Whether the other workshops do this for free could also be contextual. You could well drive into any workshop and ask for a check and then revert with a "I need a second opinion" excuse to drive away. The other workshops may be expecting your return for a business deal. In R2D's context, you have already expressed that you will be sending your ride to PML. This one-off check justifies a charge on inspection, IMO.
Four, why do you need to counter-check the faults with R2D you have already diagnosed with other workshops?
Bags4queen
Well-Known Member
Re: Knocked into a curb today
Ouch. Can feel your pain too.
Ouch. Can feel your pain too.
bryien;1055972 said:Hi dear Beemer owners.
I have knocked into a curb today and my car was towed to a shop at Sin Ming 4th floor, bengwah(if you know him) and he told me that my front axle support, right arm and something in the steering rack was damaged. But he couldn't quote me till monday. Anyone has been through this situation before?
tomace
Well-Known Member
Re: Knocked into a curb today
Hi Red_Bean_Bun,
Yes! I totally agree with u & I would gladly pay for the services if i didnt award to them. My understanding from e sms is that weather i award or not, its chargeable thus i cancel it. Apparently, if e sms were to b more clearer, it may be otherwise.
If somehow i makes u guys think that im such ppl, i apologise. That was e what i understand from that sms. Do correct me if im wrong.
Cheers ~~~
Red_Bean_Bun;1059097 said:
Hi Red_Bean_Bun,
Yes! I totally agree with u & I would gladly pay for the services if i didnt award to them. My understanding from e sms is that weather i award or not, its chargeable thus i cancel it. Apparently, if e sms were to b more clearer, it may be otherwise.
If somehow i makes u guys think that im such ppl, i apologise. That was e what i understand from that sms. Do correct me if im wrong.
Cheers ~~~
tomace
Well-Known Member
Re: Knocked into a curb today
Hi kenntona,
One, the need to book an appointment - even when you are already at the shop front. We need to understand that there are peak spots in the workshops' schedules, even if it looks empty when you were there. They would have know their schedules better, and it is only logically to assume that they will not turn any business away if they could handle their schedules.
Reply: I didnt know when i was making my way until i check but since there might as well try. Im not angry for been asked to book an appt, i totally understand.
Two, the claim that your friend needed no appointment. We wouldn't know for sure if there was prior appointment made, or that your friend's case is a re-visit. The context could well be a case of "you can drop by anytime after X pm" hence giving your an impression of no-need-for-appointment. It is noteworthy that your friend was already R2D's client - he could know their schedule better. My take is - both cases are not comparable, given that we have no clue what was the context of yor friend's ad hoc visit to R2D.
Reply: it was his 1st visit there too. Weather he did make an appt or not im not sure as he only mentioned tat he went there on X day & had his issue fix up.
Three, in R2D's context, inspection, unlike specific trouble-shooting, is a more detailed job - which will take hours. Besides rescheduling, it is only fair to assume that this service is charge-able UNLESS the car's maintenance/repairs are to be executed there. Whether the other workshops do this for free could also be contextual. You could well drive into any workshop and ask for a check and then revert with a "I need a second opinion" excuse to drive away. The other workshops may be expecting your return for a business deal. In R2D's context, you have already expressed that you will be sending your ride to PML. This one-off check justifies a charge on inspection, IMO.
Reply: as wat i reply to Red_Bean_Bun, if e sms were to be more clearer ive would not have mistaken.
Four, why do you need to counter-check the faults with R2D you have already diagnosed with other workshops?
Reply: to double confirm it & also some other issues on my car which in hope they can trace it. As even AD couldnt & already been to afew workshop.
I guess it seems like a misunderstanding on e sms. I sincerely apologise if this makes u guys feel otherwise.. Afterall, im just sharing what ive experience & encounter.
Many thanks...
** Question: how come mainly quoted at R2D and not e other workshop ive stated earlier har??? Im curious..
Hi kenntona,
One, the need to book an appointment - even when you are already at the shop front. We need to understand that there are peak spots in the workshops' schedules, even if it looks empty when you were there. They would have know their schedules better, and it is only logically to assume that they will not turn any business away if they could handle their schedules.
Reply: I didnt know when i was making my way until i check but since there might as well try. Im not angry for been asked to book an appt, i totally understand.
Two, the claim that your friend needed no appointment. We wouldn't know for sure if there was prior appointment made, or that your friend's case is a re-visit. The context could well be a case of "you can drop by anytime after X pm" hence giving your an impression of no-need-for-appointment. It is noteworthy that your friend was already R2D's client - he could know their schedule better. My take is - both cases are not comparable, given that we have no clue what was the context of yor friend's ad hoc visit to R2D.
Reply: it was his 1st visit there too. Weather he did make an appt or not im not sure as he only mentioned tat he went there on X day & had his issue fix up.
Three, in R2D's context, inspection, unlike specific trouble-shooting, is a more detailed job - which will take hours. Besides rescheduling, it is only fair to assume that this service is charge-able UNLESS the car's maintenance/repairs are to be executed there. Whether the other workshops do this for free could also be contextual. You could well drive into any workshop and ask for a check and then revert with a "I need a second opinion" excuse to drive away. The other workshops may be expecting your return for a business deal. In R2D's context, you have already expressed that you will be sending your ride to PML. This one-off check justifies a charge on inspection, IMO.
Reply: as wat i reply to Red_Bean_Bun, if e sms were to be more clearer ive would not have mistaken.
Four, why do you need to counter-check the faults with R2D you have already diagnosed with other workshops?
Reply: to double confirm it & also some other issues on my car which in hope they can trace it. As even AD couldnt & already been to afew workshop.
I guess it seems like a misunderstanding on e sms. I sincerely apologise if this makes u guys feel otherwise.. Afterall, im just sharing what ive experience & encounter.
Many thanks...
** Question: how come mainly quoted at R2D and not e other workshop ive stated earlier har??? Im curious..
bryien
Well-Known Member
Re: Knocked into a curb today
HEY BROTHER! thanks for the well wishes and the exp "sharing" we had through private message. Makes me feel I'm not alone out there, although in a very unfortunate way as well. hehe. Yes and my car is cruising happily right now!
For speculators, the above exp sharing we had is all about automotive, not about things you may though otherwise!! haha
ngalan;1059101 said:
HEY BROTHER! thanks for the well wishes and the exp "sharing" we had through private message. Makes me feel I'm not alone out there, although in a very unfortunate way as well. hehe. Yes and my car is cruising happily right now!
For speculators, the above exp sharing we had is all about automotive, not about things you may though otherwise!! haha
bryien
Well-Known Member
Re: Knocked into a curb today
They said they did the test, but the sound was more imminent at 100-120 range so i doubt they would drive that fast on the busy road of ubi? well im not sure. But i think the main concern here is the steering and testing of the arms and sub frame if it's fitted properly? well I have no idea as well thoughhhhhhhh.. but the car is well and felt my car restored back to the power before the state I sent to the WS I stated in this thread for engine OH. Previously my car had some vibration issue prior to this accident.
casper77;1059109 said:
They said they did the test, but the sound was more imminent at 100-120 range so i doubt they would drive that fast on the busy road of ubi? well im not sure. But i think the main concern here is the steering and testing of the arms and sub frame if it's fitted properly? well I have no idea as well thoughhhhhhhh.. but the car is well and felt my car restored back to the power before the state I sent to the WS I stated in this thread for engine OH. Previously my car had some vibration issue prior to this accident.
bryien
Well-Known Member
Re: Knocked into a curb today
Yeah, I meant to put this pricing up as a comparison if ever people encounter such problems as myself, they would have a rough gauge of the price. hehe.
canuck78;1059113 said:Good to hear you got it repaired!
3k sounds like quite alot but compared to the relatively high cost of cars now, it's a drop in the bucket
Yeah, I meant to put this pricing up as a comparison if ever people encounter such problems as myself, they would have a rough gauge of the price. hehe.
Re: Knocked into a curb today
Surely, that "confirmation" and "tracing" work cannot be FOC, right?
Cause the other workshops' issues (example J4C and Boss) are very specifc pricing issues. Could well have the other side of the story of which we could not verify, whereas this "inspection charge" issue should be a general issue faced by ALL R2D users. Or is it the case generally?
Point is - the context of your case - being quoted an "inspection fee" - was a one-off check. Car was supposed to be sent to PML after the check and R2D cannot be doing a detailed check for free. That fact has to be presented to the forum in tandem.
tomace said:
Surely, that "confirmation" and "tracing" work cannot be FOC, right?
tomace said:** Question: how come mainly quoted at R2D and not e other workshop ive stated earlier har??? Im curious..
Cause the other workshops' issues (example J4C and Boss) are very specifc pricing issues. Could well have the other side of the story of which we could not verify, whereas this "inspection charge" issue should be a general issue faced by ALL R2D users. Or is it the case generally?
Point is - the context of your case - being quoted an "inspection fee" - was a one-off check. Car was supposed to be sent to PML after the check and R2D cannot be doing a detailed check for free. That fact has to be presented to the forum in tandem.
tomace
Well-Known Member
Re: Knocked into a curb today
Paiseh kenn, i think u misunderstood..
- my car is already out of warranty when I went to R2D (i think is on 12-12-2013)
- if R2D were to check/inspect/take a look (i dunno wat u guys call it) & if e quote were right, i would have award the repair to them. The sms makes me assume tat besides e repair cost, I have to pay additional for tat check/inspect/take a look price.
Perhaps u misunderstood both issues.
I did sms R2D to enquire for e pre warranty checks. Tat i know ive to pay.
This sms is whereby my intention is as a new customer to visit R2D, have my issue check & if deem for repair & quote r reasonable, i would gladly award to them.
Both of totally different case/issues..
Im getting more confuse now.. Haha..
Cheers ~~~~
kenntona;1059266 said:
Paiseh kenn, i think u misunderstood..
- my car is already out of warranty when I went to R2D (i think is on 12-12-2013)
- if R2D were to check/inspect/take a look (i dunno wat u guys call it) & if e quote were right, i would have award the repair to them. The sms makes me assume tat besides e repair cost, I have to pay additional for tat check/inspect/take a look price.
Perhaps u misunderstood both issues.
I did sms R2D to enquire for e pre warranty checks. Tat i know ive to pay.
This sms is whereby my intention is as a new customer to visit R2D, have my issue check & if deem for repair & quote r reasonable, i would gladly award to them.
Both of totally different case/issues..
Im getting more confuse now.. Haha..
Cheers ~~~~
Re: Knocked into a curb today
I think we all can afford another 80 bucks or whatever inspection charges but would the inspection be something like mine which was done when I bought my car ?
Mechanic open bonnet open trunk walk 2 round. Jack up car n then down. Start engine drive 2 round then came the service invoice. Car is good.
I asked any accident or anything problem on the structure or main body etc ...
Oh this you have to send to sta to check.
Pls pay at the counter.
Wtf?
At a same place n same floor, software issue. Mechanic ask I plug in your car n no error code ... All ok. What's the problem ?
Can check if software updated as per agents confirm they update software n reset ecu?
Mechanic reply if agent say software updated means updated n ecu reset means reset Liao n needs 3 months for car to adapt to you new driving style.
Ok I went to cashier n ready to pay. Senior mechanic say no need nothing done just check error code nia. Nothing done. Go.
6 months later realised via another workshop that my software was never updated and dated car production month.
+++
same agent Munich took almost 1 year n my claims not settle. Yes I got new trunk n bumper but they reply was Indian insurance did not reply yet.
Last week was so pissed of call ms pic for case file number in order I call insurance to check.
Haha I caught Munich smoke bomb again. One of the worst places I ever went!
+++
We pay to get our cars working n not give us more smoke bombs or bullshit us just because we are not technical incline.
Sales talk n bullshitter many.
I think we all can afford another 80 bucks or whatever inspection charges but would the inspection be something like mine which was done when I bought my car ?
Mechanic open bonnet open trunk walk 2 round. Jack up car n then down. Start engine drive 2 round then came the service invoice. Car is good.
I asked any accident or anything problem on the structure or main body etc ...
Oh this you have to send to sta to check.
Pls pay at the counter.
Wtf?
At a same place n same floor, software issue. Mechanic ask I plug in your car n no error code ... All ok. What's the problem ?
Can check if software updated as per agents confirm they update software n reset ecu?
Mechanic reply if agent say software updated means updated n ecu reset means reset Liao n needs 3 months for car to adapt to you new driving style.
Ok I went to cashier n ready to pay. Senior mechanic say no need nothing done just check error code nia. Nothing done. Go.
6 months later realised via another workshop that my software was never updated and dated car production month.
+++
same agent Munich took almost 1 year n my claims not settle. Yes I got new trunk n bumper but they reply was Indian insurance did not reply yet.
Last week was so pissed of call ms pic for case file number in order I call insurance to check.
Haha I caught Munich smoke bomb again. One of the worst places I ever went!
+++
We pay to get our cars working n not give us more smoke bombs or bullshit us just because we are not technical incline.
Sales talk n bullshitter many.
