Munich Automobiles Welcomes You

Re: Munich Automobiles Welcomes You

Porky89;896976 said:
Bro, you tombalik... Or I'm confuse... Isn't us RHD?

Dear Porky,

yes opposite, my apologies. They are fulfilling their LHD market commitments but we should consolidate our RHD market orders in anticipation of submitting our orders. Let me know if you are interested.
 
Re: Munich Automobiles Welcomes You

Hi ,
I m a regular commer to munich automobiles., Planning to get some Performance parts for 5 series., so., just put aside for 200 $ vocher for me.,
 
Re: Munich Automobiles Welcomes You

Zooker;896991 said:
Hi ,
I m a regular commer to munich automobiles., Planning to get some Performance parts for 5 series., so., just put aside for 200 $ vocher for me.,

Dear Zooker,

No problem, but do arrange to come by to collect before the end of September. Thank you.
 
Re: Munich Automobiles Welcomes You

Can I have a voucher too?
Thanks
 
Re: Munich Automobiles Welcomes You

Man13utd13;897052 said:
Can I have a voucher too?
Thanks

Dear Man13utd13,

The offer is open to all BMW owners so of course, you can have the $200 of MA vouchers. Just let us know when come by. Thank you.
 
Re: Munich Automobiles Welcomes You

M-Nut;897165 said:
Dear Man13utd13,

The offer is open to all BMW owners so of course, you can have the $200 of MA vouchers. Just let us know when come by. Thank you.

Who do I contact to collect the vouchers when I go down to ma?
Can drop me a SMS at +65 91-89-3721 ?
Might be dropping by later if I have the time

Thanks
 
Re: Munich Automobiles Welcomes You

Man13utd13;897505 said:
Who do I contact to collect the vouchers when I go down to ma?
Can drop me a SMS at +65 91-89-3721 ?
Might be dropping by later if I have the time

Thanks

Dear Man13utd13,

Please just approach the Service Centre Receptionist and fill in the Customer Registration Form. Upon verification of BMW Ownership, she will issue you the vouchers. Thank you.
 
Re: Munich Automobiles Welcomes You

Dear Hendra,

I will pop up to collect the vouchers. Thanks.
 
Re: Munich Automobiles Welcomes You

48X;899102 said:
Dear Hendra,

I will pop up to collect the vouchers. Thanks.

Dear 48X,

Please do. Thank you.
 
Re: Munich Automobiles Welcomes You

48X;899102 said:
Dear Hendra,

I will pop up to collect the vouchers. Thanks.

Dear Clarence,

Let us know before you come by. Thank you.
 
Re: Munich Automobiles Welcomes You

Munich Auto, can you please clarify your position on servicing & warranty support for parallel imported cars. As far as I'm concerned, all BMWs have an international warranty.
 
Re: Munich Automobiles Welcomes You

ieweey;913032 said:
Munich Auto, can you please clarify your position on servicing & warranty support for parallel imported cars. As far as I'm concerned, all BMWs have an international warranty.

Dear ieweey,

All I am prepared to state in a public forum is this. We as the newest authorized BMW M dealership, only 2years old, must adhere to a direction that is set for us and mutually agreed upon in a market that is approximately 20km by 40km in size. Singapore is an anomaly, it is like nowhere else in the world. We welcome any queries any PI cars may have regarding what you brought up and we will explain to each BMW owner the warranty stipulations and the requirements needed from them. They can email me at [email protected] to find out more. Thank you to all BMW owners for choosing BMW as your preferred marque.
 
Re: Munich Automobiles Welcomes You

M-Nut;913049 said:
Dear ieweey,

All I am prepared to state in a public forum is this. We as the newest authorized BMW M dealership, only 2years old, must adhere to a direction that is set for us and mutually agreed upon in a market that is approximately 20km by 40km in size. Singapore is an anomaly, it is like nowhere else in the world. We welcome any queries any PI cars may have regarding what you brought up and we will explain to each BMW owner the warranty stipulations and the requirements needed from them. They can email me at [email protected] to find out more. Thank you to all BMW owners for choosing BMW as your preferred marque.

Hi Hendra, I applaud your participation in a public forum. However, rather than getting each owner to email you, why not just post a direct answer in this public forum? I'm sure all the members here are eager to know the answer.

Re "...must adhere to a direction that is set for us and mutually agreed upon in a market that is approximately 20km by 40km in size. Singapore is an anomaly". Who set this direction? Is it BMW HQ in Germany? If so, the warranty conditions will specifically exclude Singapore with regards to the international warranty. Ferrari has done this- they have spelt out a small list of countries where the international warranty does not apply.

Re "we will explain to each BMW owner the warranty stipulations and the requirements needed from them". Again, who set the stipulations and requirements? Are you talking about an adoption fee? Eventhough I'm not bringing in PI cars into Singapore (yet) and this issue really doesn't affect me; I really hate to see consumers being bullied into paying exorbitant fees NOT authorised by the principals, but implemented quietly (and I may add- possibly illegally) by local agents.

I have been told by an insider in the official importer for one of the German marques in Malaysia that there is a secret "Asean pact" between the importers of Singapore, Malaysia & Thailand that they will only service officially cars officially imported into those countries. That's to say, for example, the Singapore agent will service an officially imported Malaysian registered car, but not a grey imported Malaysian registered car. In the western world, this is called forming a cartel and the perpetrators will face serious legal consequences. I believe similar laws exist in Singapore.

I, for one, will go to great extremes to challenge and cripple this system.
 
Re: Munich Automobiles Welcomes You

ieweey;913058 said:
Hi Hendra, I applaud your participation in a public forum. However, rather than getting each owner to email you, why not just post a direct answer in this public forum? I'm sure all the members here are eager to know the answer.

Re "...must adhere to a direction that is set for us and mutually agreed upon in a market that is approximately 20km by 40km in size. Singapore is an anomaly". Who set this direction? Is it BMW HQ in Germany? If so, the warranty conditions will specifically exclude Singapore with regards to the international warranty. Ferrari has done this- they have spelt out a small list of countries where the international warranty does not apply.

Re "we will explain to each BMW owner the warranty stipulations and the requirements needed from them". Again, who set the stipulations and requirements? Are you talking about an adoption fee? Eventhough I'm not bringing in PI cars into Singapore (yet) and this issue really doesn't affect me; I really hate to see consumers being bullied into paying exorbitant fees NOT authorised by the principals, but implemented quietly (and I may add- possibly illegally) by local agents.

I have been told by an insider in the official importer for one of the German marques in Malaysia that there is a secret "Asean pact" between the importers of Singapore, Malaysia & Thailand that they will only service officially cars officially imported into those countries. That's to say, for example, the Singapore agent will service an officially imported Malaysian registered car, but not a grey imported Malaysian registered car. In the western world, this is called forming a cartel and the perpetrators will face serious legal consequences. I believe similar laws exist in Singapore.

I, for one, will go to great extremes to challenge and cripple this system.

Dear ieweey,

I will again reiterate, any Singapore PI BMW owner who have any queries regarding their BMW warranties are more than welcome to email me at [email protected] . Please do state the following:
1) Owner's Full Name
2) Vehicle Number
3) Owner's Contact Information

Thank you for choosing BMW as your preferred marque.
 

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