New Flagship Showroom

[TripleM]

http://motoring.asiaone.com.sg/articles/N_bmw_20050913_001.html

While the showroom maybe the best architecturally designed in the region, we hope to see improvements in technical competencies and customer services....Kudos to SimerDerby..

 

[rodders]

Re: New Flagship Showroom

They could have spent the money on getting better staff instead. The new showroom is all just marketing hype.

 

[jaskin]

Re: New Flagship Showroom

They can upgrade esthetically all they want. I believe they have to buck up on their customer service. It's really a disgrace to the BMW label on how they treat some of their customers..

 

[TripleM]

Re: New Flagship Showroom

And oso, hopefully they hire someone to serve drinks instead of selfservice..

 

[jaskin]

Re: New Flagship Showroom

And oso, hopefully they hire someone to serve drinks instead of selfservice..

Hahaha, I would never touch those cups man... Unless I washed them myself. You don't know how they actually cleaned it.... or not

 

[rodders]

Re: New Flagship Showroom

Hahaha, I would never touch those cups man... Unless I washed them myself. You don't know how they actually cleaned it.... or not

Bring your own cup there lor.

 

[Gandalf Fett]

Re: New Flagship Showroom

Why not just invest that money into providing more options as standard instead of the plain vanilla offerings forcing you to spend more to get the options which are standard in other brands? Sigh....

 

[SL2]

Re: New Flagship Showroom

http://motoring.asiaone.com.sg/articles/N_bmw_20050913_001.html

While the showroom maybe the best architecturally designed in the region, we hope to see improvements in technical competencies and customer services....Kudos to SimerDerby..

Well, now you know where all that hard earned money you parted with when buying your car went to..

 

[shaaz]

Re: New Flagship Showroom

whoa.... abit the big uh... they really going all out.. better have better service and more interesting packages for service or grooming.. and more chio staffs... wldn't mind hanging around there.

 

[SL2]

Re: New Flagship Showroom

wldn't mind hanging around there.

You no lifer...

 

[Nuke]

Re: New Flagship Showroom

PLs..those cups not always washed that well la..have seen 1 with lipstick marks...nicely stacked among the clean cups..

Chio staff, i dun need. I need them to hire less idiots for CSAs who can't even get back to you when they decide they need to keep ur car till hell freezes over. N have the cheek to argue back when you politely suggest they do sr worse, decide to inform you at 6:15pm that you cannot collect your vehicle cos something they need 4 hours to do hasn't been done and there was absolutely no way they could have notified you any earlier. MOrons.

 

[Nuke]

Re: New Flagship Showroom

THat being said I'm sure not all are like that, I just have the arse luck of meeting 2 of them.

N what are they thinking with the glass ball ah? Air-con bill go up, cannot tahan, car price go up.Staff quality go down further cos pay less or worse. YAY!

 

[Gombat]

Re: New Flagship Showroom

there is that aunite there that sometimes offer to make you your coffee know......... yeah i agree with the customer service standards sentiments, esp at Alexandra..... i had to make a complaint to Henry a coulpe times, but .....u can't teach old dogs new tricks.....

When I go to PML there are only a few CSO's that I deal with........ 15 years with these guys can't go very wrong lah....

So sad.......i guess that is how they make your money............

 

[quiksilver]

Re: New Flagship Showroom

You no lifer...

u dun understand, all the RMS is like dat one...

 

[Racebred]

Re: New Flagship Showroom

they spend 50million to sell 2000 cars in singapore annually?

 

[TripleM]

Re: New Flagship Showroom

Long term biz Investment...
Anyway, it's not uncommon that companies boast skyhigh on their premises facilities and stuff....

 

[hoks]

Re: New Flagship Showroom

Actually no need long term....each car they make 50k, 6 months all come back liow.