PML extented warranty

Re: PML extented warranty

Pido;1110688 said:
It is true ...

When you collect your car from PML and during warranty and you hear weird sound, they ask you to come the next week cos of holiday. Next week you go ... they adjust and you find the sound softer ...

1 month later the sounds come back, you go back and confront them and they say I am going for holiday so ask you come back 1 week later ...

Cant wait so spend 800 dollar (exclude labor) from my pocket to purchase part and do outside ...

+++

If a warranty does not warrant your car parts then why bother giving it in the first place ?

Still got the cheek to say tensioner pulley and belt is changed by pml but these are wear and tear parts so why give me under warranty ? worse then sim lim ...

then end of the day it is the crank shaft pulley as the main problem but pml adjust and adjust till minimise the sound ... that was the source of the problem ... which they do not want to admit ...

Tell them not to touch DME and they did .... then car becomes weird ... so give us crap excuses .... blame it on BMW asia or BMW but never blame PML themselves that they screw our cars....

Smoke, lie, empty promise, disappearance, vandalism is all about PML ....

First car and get such crap from them ... Its okie I learn the hard way now and in future I get a PI car and shun from PML ..

Wah bro,I couldnt agree with u more cos my car situation's exactly like urs..worse still,I was shocked to see the abysmal technical knowledge and ability of the mechanic and CSA in troubleshooting my car when I came to them earlier for a noise issue coming from my engine which was STILL not resolved after being charged an exorbitant $200 for replacing a claimed "broken" air filter pipe which was so called causing the noise..I mean,would u consider taking 2 other cars of the same model,parked them side by side my car and trying to replicate the sound problem my car was facing "Troubleshooting"????And even have the cheek to tell me that the sound could be due to the characteristics of the engine when the other 2 cars did not sound even remotely like mine??? What a bunch of jokers!!All they do is standing in front of the cars,looking blankly at the engines without even trying to figure out what could be the source and simply expecting me to accept back my ride without having to give explanations to my questions to them...One word sums it all: PATHETIC!!!

I word it lazy, dishonest, deceiving, vandalisim, ridiculous.

Maybe I small fly not driving a 7 series or maybe my 335 is like a speed of a 318. maybe I am not a minister maybe I do not have 5/10 BMWs ...

I have write in to BMW asia and they too cannot be bother to reply my emails. Untill I sent my email to AG cc BMW Asia, they wayang and acknowledge my email with a Letter.

Sad to say they are doing a job and not passionate about servicing the BMW community.
 
Re: PML extented warranty

Pido;1110702 said:
Any followup action after ur email bro?

Got .. Same reply not their fault ... They are trained ninja warriors ...

Dun waste my valuable time with these thick skin get salary n endure customer complaints chap.

1st time talk nice, 2nd time talk, 3rd time have to talk louder since they are keyboard warriors.

Then they will say I m not subjected to verbal abuse or please dun shout. I think they are just better than walls.

Like I say all evidence submitted to bmw Asia n ag. All monies I can afford to pay but I m not satisfied since it is under warranty.
I m not happy because they treat me like an idiot later to discover they are worse off since they feel no difference between my car n kelisa.

If u can't afford to pay, pls dun give warranty.
Funny thing what can a extended warranty cover?

Nothing ...

F
 
Re: PML extented warranty

Dat sums it up pretty darn nicely:Unastute technical knowledge from the so called specialists,bloody wankers...
 
Re: PML extented warranty

Pido;1110719 said:
Dat sums it up pretty darn nicely:Unastute technical knowledge from the so called specialists,bloody wankers...

If they dunno say dunno is fine ... but seek a higher knowledge chap to revert. All think CSM or assist manager or technical manager act yaya ... Can answer me .... cannot differential a wastegate sound and claim is VANOS ...

Please dun be lazy and research from Google .. dun thick skin and answer something which BMW wasted their money to send these chap to courses.

CSO cannot handle me find technical manager handle ... scratch my car then cannot handle faster send you away with car ...

When ask upon, the guy disappear from earth and 1 assistant Customer manager whom always on holiday or ask you wait for holiday after then come back (as if he is the boss) ... talk one style do another style and reply another style.

CSM i think FT ... signs the letters mails to your house. yes man only but always checking but cannot get things done.

I want to see who car going to crash their main door or chair to smash their manager security pin coded door. Heard it happens to one authorised dealership here so awaiting same misfortunte to struck same.
 
Re: PML extented warranty

SUPAN;1110718 said:
Got .. Same reply not their fault ... They are trained ninja warriors ...

Dun waste my valuable time with these thick skin get salary n endure customer complaints chap.

1st time talk nice, 2nd time talk, 3rd time have to talk louder since they are keyboard warriors.

Then they will say I m not subjected to verbal abuse or please dun shout. I think they are just better than walls.

Like I say all evidence submitted to bmw Asia n ag. All monies I can afford to pay but I m not satisfied since it is under warranty.
I m not happy because they treat me like an idiot later to discover they are worse off since they feel no difference between my car n kelisa.

If u can't afford to pay, pls dun give warranty.
Funny thing what can a extended warranty cover?

Nothing ...

F

Have you read the very small terms and conditions before signing?
 
Re: PML extented warranty

playstation76;1110742 said:
Have you read the very small terms and conditions before signing?

What is the small terms and conditions ?
 
Re: PML extented warranty



I word it lazy, dishonest, deceiving, vandalisim, ridiculous.

Maybe I small fly not driving a 7 series or maybe my 335 is like a speed of a 318. maybe I am not a minister maybe I do not have 5/10 BMWs ...

I have write in to BMW asia and they too cannot be bother to reply my emails. Untill I sent my email to AG cc BMW Asia, they wayang and acknowledge my email with a Letter.

Sad to say they are doing a job and not passionate about servicing the BMW community.

Dear Supan,

Care to share the email add of AG? Let the bros here email blast them so that they know there is something very wrong in S'pore.
 
Hi all, Happy new year . Anyone buy extented warranty from pml?
May i know they prices? Worth to buy?

I got it at promo price $1.2k and that was a few months before 3 year warranty expired. Previously I was quoted $3k plus


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