JESMAL
Well-Known Member
Re: 1 day E90
So sorry to hear about your lack of luck Janson. I'm not currently a BMW owner but will be soon once my 650 cab arrives next year. I too had bad experiences dealing with PML, the sales personnel in fact. When I first placed an order for a 645ci cab SMG, the SE seemed to be wanting to rush me into closing the sale, not giving a hoot about the options that I wanted. WTF? More options = more money for PML right? Perhaps they don't earn commission from options? SE told me that seldom people option so many things in the 6er. I wanted SMG, an nco, but SE kept pushing me to take ex-stock which are autos. I also wanted HUD but was told that the option was not LTA approved back then. Fair enough. I wanted front and rear parking cameras (just for major wank factor), SE told me not a problem but TV option is not LTA approved. WTF? Then what are the cameras for? Project the image on my friggin forehead? Jesuz!
Lots more problems with other options followed, not to mention the look on the SE's face when I said I wanted to option for Individual composition 1 on my 6er...later came back to me after a couple of weeks telling me that the option is 50 grand. No thanks, with that money, I'll take my deposit and place it on a Carrera instead. Options aside, I paid the deposit for whatever I could 'possibly' option for on my 645ci cab. I was informed that the car will be built in September, which also happens to be the last run of 645ci before the German factory switches over to building th 650i. I was cool with that as my house will be undergoing major renovation so the car porch won't be 'conducive' till early next year. I was fine with the wait. Then a couple of months later, I received a call from the SE saying that the German side will not build my 645 as they have already ceased its production. WTF? SE told me that I should go for the 650 cab and PML can make me a good offer for the switch over. I told the SE to work out the switch over specifying clearly that I want the 650i cab to come equipped with SMG and HUG at least. Till today, no straight answer from the SE, only sms me telling me that PML has no price info on the 650i yet. Sigh, and we consumers give hundreds of thousands of my hard earned money to these clowns? The things we do for our love of Bimmers?
On the servicing side, I'm not sure if PML serviced vehicles have been cursed with stalling issues but my sis's Mini broke down twice due to a stalled engine. The second was worse coz it happened right after she took the car back from PML (after the first stalling incident on Eng Neo Rd), plus she was on the extreme right lane on Upp Bukit Timah Rd during knockoff hours (I apologise on her behalf if any of you guys were caught in the traffic jam she caused). Whats up with PML?
Sorry to have gone OT talking about my own problems. I hope that you'll get these problems ironed out soon. And yes, the public needs to be made aware of these idiots who are damaging the brand equity of a highly remarkable automobile company. I think your chances of a 1 to 1 exchange is not even remotely possible. If I were you, this will already be headline news in the LIFE section of ST. Why waste time with these clowns? Time is on their side, not yours. It's your car that is depreciating in value afterall.
Good luck. Bring them hell.
So sorry to hear about your lack of luck Janson. I'm not currently a BMW owner but will be soon once my 650 cab arrives next year. I too had bad experiences dealing with PML, the sales personnel in fact. When I first placed an order for a 645ci cab SMG, the SE seemed to be wanting to rush me into closing the sale, not giving a hoot about the options that I wanted. WTF? More options = more money for PML right? Perhaps they don't earn commission from options? SE told me that seldom people option so many things in the 6er. I wanted SMG, an nco, but SE kept pushing me to take ex-stock which are autos. I also wanted HUD but was told that the option was not LTA approved back then. Fair enough. I wanted front and rear parking cameras (just for major wank factor), SE told me not a problem but TV option is not LTA approved. WTF? Then what are the cameras for? Project the image on my friggin forehead? Jesuz!
Lots more problems with other options followed, not to mention the look on the SE's face when I said I wanted to option for Individual composition 1 on my 6er...later came back to me after a couple of weeks telling me that the option is 50 grand. No thanks, with that money, I'll take my deposit and place it on a Carrera instead. Options aside, I paid the deposit for whatever I could 'possibly' option for on my 645ci cab. I was informed that the car will be built in September, which also happens to be the last run of 645ci before the German factory switches over to building th 650i. I was cool with that as my house will be undergoing major renovation so the car porch won't be 'conducive' till early next year. I was fine with the wait. Then a couple of months later, I received a call from the SE saying that the German side will not build my 645 as they have already ceased its production. WTF? SE told me that I should go for the 650 cab and PML can make me a good offer for the switch over. I told the SE to work out the switch over specifying clearly that I want the 650i cab to come equipped with SMG and HUG at least. Till today, no straight answer from the SE, only sms me telling me that PML has no price info on the 650i yet. Sigh, and we consumers give hundreds of thousands of my hard earned money to these clowns? The things we do for our love of Bimmers?
On the servicing side, I'm not sure if PML serviced vehicles have been cursed with stalling issues but my sis's Mini broke down twice due to a stalled engine. The second was worse coz it happened right after she took the car back from PML (after the first stalling incident on Eng Neo Rd), plus she was on the extreme right lane on Upp Bukit Timah Rd during knockoff hours (I apologise on her behalf if any of you guys were caught in the traffic jam she caused). Whats up with PML?
Sorry to have gone OT talking about my own problems. I hope that you'll get these problems ironed out soon. And yes, the public needs to be made aware of these idiots who are damaging the brand equity of a highly remarkable automobile company. I think your chances of a 1 to 1 exchange is not even remotely possible. If I were you, this will already be headline news in the LIFE section of ST. Why waste time with these clowns? Time is on their side, not yours. It's your car that is depreciating in value afterall.
Good luck. Bring them hell.
