Re: An Unbiased Review of Sin Wee Chuan (aka Mike)
I also have an unbiased review of Mike. I went there on recommendations about how good he was. But it was a bad experience.
People who are trying to decide whether to send their car to Mike should think twice - don't let this thread give you the wrong impression that you will be guaranteed quality and satisfaction.
I left the same comments on another thread comparing SWC and Yew Lip.
Here was my experience:
I sent my car to SWC recently. Sprayed whole car.
When I first sent it to Mike, he showed professionalism, picking up even the slightest misalignment under poor lighting condition. When I asked whether he can give me a better price, he admits he charges more but says guaranteed quality - not just knock and spray, he will realign properly etc.
But after the job was done, it was a different story.
First, he did not repair the same misalignment he pointed out. On top of that, he told me its very minor, said it can't be perfect. In fact, the misalignment was exactly the same as before. He did not even fix it. When he eventually agreed to do it, he said 2 -3 days and I realised he outsourced it. I.e. he outsourced it and didn't do quality control.
Secondly, he did not do a good job. The car gave a warning signal after I left the workshop, and had to go back again. They found that they replace back the computer system and wiring properly. Took another couple of days. After that, there was another problem with another one of the parts he replaced and we had to bring it in again, and he claims its not his responsibility even though that problem only happened almost immediately after leaving his workshop and he replaced the relevant parts. All in all, we brought the car in total of 3 times - each time have to leave the car there another few days. Plus the inconvenience of making multiple trips.
Thirdly, there was some parts where the paint job was abit patchy. Not entirely satisfactory. Again, he just waved it off.
