Re: Dead Ferrari driver’s estate valued at S$8.1 million
the ambiguities only come during payouts although during the sale process, the agent does not fully explain all the possible scenarios. Most of the time a broad brush approached is used, such as "You fall down, can claim one, you go hospital also can claim, this policy cheap, quickly buy"...but when u really fall down, you suddenly find yourself engaged in a Queen's English lesson with them on what is defined as "fall down", and if you do reverse bunjee, tats falling "up" etc etc so you cannot claim...
Granted a customer should know his rights/obligations but I wonder whether a non educated man who only has cash in his hands fully understand the meaning of his policy or he bought it cos his agent friend told him "can buy one, anything u claim, I help u, u will thank me later"
kenntona;872812 said:This is the reasoning for insurance as a form of protection, but sounds like hard selling - no relevance to my point of having inadequate knowledge in entering the deal. Fact remains - it is hard NOT to cross-refer against a lawyer or another agent on any proposal since, as shown in this case, there are already ambiguities in the legal intepretation of some clauses.
the ambiguities only come during payouts although during the sale process, the agent does not fully explain all the possible scenarios. Most of the time a broad brush approached is used, such as "You fall down, can claim one, you go hospital also can claim, this policy cheap, quickly buy"...but when u really fall down, you suddenly find yourself engaged in a Queen's English lesson with them on what is defined as "fall down", and if you do reverse bunjee, tats falling "up" etc etc so you cannot claim...
Granted a customer should know his rights/obligations but I wonder whether a non educated man who only has cash in his hands fully understand the meaning of his policy or he bought it cos his agent friend told him "can buy one, anything u claim, I help u, u will thank me later"