Hi all I need some advice on insurance claim. I was caught in a traffic jam along Republic Avenue, my car was stationary but the car behind me bumped into me.
I dont know how the fella was driving or why he can bump into my STATIONARY VEHICLE in a traffic jam, but there was only slight damage to my rear bumper.
I filed the accident report at Comfort Delgro and was also asked if i wanted to make a third-party claim on the other drivers insurance. I said go ahead as I did not want to claim under my own insurance as it was an open and shut case.
Comfort Delgro now is claiming on the other partys insurance to replace the rear bumper. They told me they already ordered the replacement bumper but when i asked them whether they have approval from the other party's insurance to proceed they said no....
My concern is what happens if the other insurance company refuse to pay? I dont want to pay for the whole rear bumper and i also dont want to claim on my own insurance.
Shouldnt comfort delgro get the approval from the other insurance company first BEFORE they proceed to order the bumper?
Thanks again for all your help bros
I dont know how the fella was driving or why he can bump into my STATIONARY VEHICLE in a traffic jam, but there was only slight damage to my rear bumper.
I filed the accident report at Comfort Delgro and was also asked if i wanted to make a third-party claim on the other drivers insurance. I said go ahead as I did not want to claim under my own insurance as it was an open and shut case.
Comfort Delgro now is claiming on the other partys insurance to replace the rear bumper. They told me they already ordered the replacement bumper but when i asked them whether they have approval from the other party's insurance to proceed they said no....
My concern is what happens if the other insurance company refuse to pay? I dont want to pay for the whole rear bumper and i also dont want to claim on my own insurance.
Shouldnt comfort delgro get the approval from the other insurance company first BEFORE they proceed to order the bumper?
Thanks again for all your help bros