Rear ended by a Picanto - surprised by insurance company's service

Red_Bean_Bun

Well-Known Member
Yesterday took a leisurely ride to big bird chicken rice to buy lunch. With packs of chicken rice, decided to drive slowly in case all the chicken land up all over the cabin.

Stopped at the junction ... sat there smelling the chicken ...... Then this Picanto behind whacked my rear bumber.

I came out, Picanto guy came out .... Then this guy behind him also came out. All look at me ....... Then I said "who's the mofo ?" ..... The guy behind raised his hand and point to the guy behind him. Then tell me his neck pain. Chao keng .....

Told them all take out license - all take out and started exchanging and taking pictures of the license. Then we all go around taking pictures of the ride. Look like a circus.

After that I took off went back and called Aviva. Damn solid .... They got a Mars guy to come down and help make report. Then after that email me the report at 12.32am today so I can go to their authorised WS tomorrow - which was Munich.

But the part that screwed up was the Mars guy when he check the car, asked for the key, turn on the ride and left it there for 2 hours with everything running. Only realized when I headed off that I got a flat battery. Called Aviva and they told me got free roadside assistance service - so I got them to send the guy down to jump start the ride. Initially they wanted to send a flatbed (for free) but I told them no need.

Along the way - one of the bros was in the vicinity so he came down and I samponged my ride and cancelled the roadside assist.

The report I received stated that Aviva will settle everything for me and will claim the other party direct. I just have to bring the car to MA, repair and claim whatever ....

I have to say this is a far cry from another insurer I had last year for my other ride that totally pissed me off. No assistance and best part - no lawyers .... Tell me I fight my own case and hire my own lawyers at my cost (same type of incident - my ride stationary and got hit from behind). And this insurer's authorised WS - all never heard before. And the excess is double of what I have now and the premium is also 30% more .... Like as if I have 20% NCD only.

Rant over ......
 
Re: Rear ended by a Picanto - surprised by insurance company's service

So the previous insurer is? Gd for us to know and avoid. Alot of us on AXA and Liberty. Hope not either.
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Red_Bean_Bun;1072058 said:
Along the way - one of the bros was in the vicinity so he came down and I samponged my ride and cancelled the roadside assist.



BMW.SG is the best. Not only do we get 24/7 technical advice, aunty agony services, lian bang meimei services, but even roadside assist! FTW!
 
Re: Rear ended by a Picanto - surprised by insurance company's service

So are the chicken rice still intact? :)
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Sorry to hear about the accident. Any photo?
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Did the chicken (rice) cross the road?
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Aviva is not bad, except cannot mod your car haha! They use Crawford for adjusting all their motor claims. Maybe can take this opportunity to change to msports rear bumper lol
 
Rear ended by a Picanto - surprised by insurance company's service

.............
 
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Re: Rear ended by a Picanto - surprised by insurance company's service

Hope your damage isn't that bad man ...

Peace !!
 
Re: Rear ended by a Picanto - surprised by insurance company's service

RBB

Should have called me to come back down. Actually I circled you twice in the car park. Saw you all engrossed with something in the car. Thought you were coding your own ride.

Anyway, good that someone else was there to give you a hand.

P.S. Thanks for a job well done. Only hiccup is the welcome light setup. The fog light idea is not so hot. It showed up how crappy my fog light cover is. LOL

Cheers
 
Re: Rear ended by a Picanto - surprised by insurance company's service

the chicken rice must be worth it ... hehe
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Sorry my english not powerful enuff. Aviva is your insurance or the picanto's insurance?
 
Re: Rear ended by a Picanto - surprised by insurance company's service

T6;1072062 said:
So the previous insurer is? Gd for us to know and avoid. Alot of us on AXA and Liberty. Hope not either.

Not one of those 2 but also starts with A..

MTechnic;1072068 said:
So are the chicken rice still intact? :)


Lunch was intact ..... Now it's digested.

Fox1;1072071 said:
Sorry to hear about the accident. Any photo?

Thanks Bro .....

Meek;1072074 said:
Did the chicken (rice) cross the road?

Jay walking chickens (rice) ?

canuck78;1072075 said:
Aviva is not bad, except cannot mod your car haha! They use Crawford for adjusting all their motor claims. Maybe can take this opportunity to change to msports rear bumper lol

Will know later today ......

MTechnic;1072078 said:
Hope your damage isn't that bad man ...

Peace !!

Thanks bro ....

SpoiltBrat;1072131 said:
RBB

Should have called me to come back down. Actually I circled you twice in the car park. Saw you all engrossed with something in the car. Thought you were coding your own ride.

Anyway, good that someone else was there to give you a hand.

P.S. Thanks for a job well done. Only hiccup is the welcome light setup. The fog light idea is not so hot. It showed up how crappy my fog light cover is. LOL

Cheers

Come down to the new office week after and I'll code it out for you and adjust the traffic info settings .....

wt_know;1072132 said:
the chicken rice must be worth it ... hehe

The chilli sauce also .....

helbreath;1072139 said:
Sorry my english not powerful enuff. Aviva is your insurance or the picanto's insurance?

My insurer is Aviva ......
 
Re: Rear ended by a Picanto - surprised by insurance company's service

You just made me google big bird chicken rice!!
 
Re: Rear ended by a Picanto - surprised by insurance company's service

AXA is the worst! Last time car kana langga they sent me to some lao pok workshop at Portsdown and then disputed my claims for 2 years which affected my subsequent premiums. And courtesy car was only provided for limited period even though car was in workshop for 6 weeks! Ptui to them!
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Glad everything is ok RBB.

Got send photo to Stomp? Earn $50!
 
Re: Rear ended by a Picanto - surprised by insurance company's service

my insurer called me when my car broke down at a traffic light....

and asked me the golden question.

why you park your car in the middle of a traffic light?
still can ask me to call who and who and explain when i told her multiple time that the traffic police is here with me.
 
Re: Rear ended by a Picanto - surprised by insurance company's service

Your insurer is which one ?

Park at traffic light question ........ interesting ....
 
Re: Rear ended by a Picanto - surprised by insurance company's service

red_bean_bun;1072539 said:
your insurer is which one ?

Park at traffic light question ........ Interesting ....

axa..................................
 

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