NTUC Deputy Sec-Gen to head investigation on MRT breakdowns
[QUOTE}SMRT's board of directors has appointed NTUC Deputy Secretary-General Mr Ong Ye Kung, an
independent director of SMRT, to head an investigation team to find out the cause of last week's train disruptions.
This team will comprise external experts and internal resources, who will look at the adequacy of SMRT's emergency responses and what needs to be fixed.
This will be an internal investigation, separate from the Committee of Inquiry announced by Prime Minister Lee Hsien Loong.
SMRT's board in a statement on Thursday also apologised to commuters and said its immediate focus was to do 'everything necessary to regain the confidence of our commuters and the public by ensuring safe, reliable operations and improved communications processes'.
The board also added that the disruptions have shown that SMRT need to improve on their emergency response and management procedures as well as how they communicate with commuters.
SMRT's chairman Koh Yong Guan said: 'The board will spare no effort and resources to ensure that SMRT earns back the confidence of the commuters and public.'
Mr Ong, 42, is also the Chairman of the Employment and Employability Institute (e2i). He has also held positions in the government, including that of Principal Private Secretary to Prime Minister Lee Hsien Loong.