wobbles
Well-Known Member
As some of you may know, my F13 had a serious case of water condensation in its LED Adaptive Headlights. This condensation persists for up to 48 hours after it forms.
For the record, I've been a repeat customer of PML's since I switched over from the Three-Pointed Star camp in Dec 2008. My first car with them was an E65 730i, the second an F02 730Li (in 2011) and the F13 arrived into my garage in March 2012. Culmulatively, with thanks to the ridiculous COE prices and the fat profit margins of PML, I've been suckered/Robert-Carrot-Topped/bushwhacked for nearly a million dollars in the space of a little more than 3 - 3.5 years.
I've always serviced my cars with PML, and, when I 'modded' my F02, it was with PML acquired 312 21" rims. Needless to say, the 'mods' I added onto my F13 were all factory fitted, PML brokered, genuine BMW parts (with more fat margins to PML, I'm sure). Everything, from the M-sport kit, to the 373M 20" wheels, to the surround/side view/top view cameras - everything from BMW, via PML. This is as loyal as a fcukwit of a customer as PML can get.
So, anyway, like a good boy scout, I raised my concerns with the car & brought it to PML to get those concerns rectified. I also specifically said to my Sales Executive (who's been faultless to date with her after service care) that I really don't want to have to bring it in again after this ONE visit. She arranged for a strawberry F10 as a courtesy car, and I booked the F13 in to get the headlights looked at.
After 2 weeks of the PML engineers fcuking around with it (and me driving the strawberry F10 courtesy car - OK, that bit, I have to admit, I enjoyed somewhat), I finally got to take the car back last Thursday, only for me to discover that PML did FCUK ALL to solve my problem.
All it took was ONE DRIVE, and the condensation and fogging and water droplets and water vapour returned with a vengeance.
Anyway, the bit of good news came in today: I received confirmation from PML's service manager that they've ordered the new headlights in from Germany, and I'll get a call as to when I can bring the 640i to get the lights changed.
I'll keep you guys updated.
For the record, I've been a repeat customer of PML's since I switched over from the Three-Pointed Star camp in Dec 2008. My first car with them was an E65 730i, the second an F02 730Li (in 2011) and the F13 arrived into my garage in March 2012. Culmulatively, with thanks to the ridiculous COE prices and the fat profit margins of PML, I've been suckered/Robert-Carrot-Topped/bushwhacked for nearly a million dollars in the space of a little more than 3 - 3.5 years.
I've always serviced my cars with PML, and, when I 'modded' my F02, it was with PML acquired 312 21" rims. Needless to say, the 'mods' I added onto my F13 were all factory fitted, PML brokered, genuine BMW parts (with more fat margins to PML, I'm sure). Everything, from the M-sport kit, to the 373M 20" wheels, to the surround/side view/top view cameras - everything from BMW, via PML. This is as loyal as a fcukwit of a customer as PML can get.
So, anyway, like a good boy scout, I raised my concerns with the car & brought it to PML to get those concerns rectified. I also specifically said to my Sales Executive (who's been faultless to date with her after service care) that I really don't want to have to bring it in again after this ONE visit. She arranged for a strawberry F10 as a courtesy car, and I booked the F13 in to get the headlights looked at.
After 2 weeks of the PML engineers fcuking around with it (and me driving the strawberry F10 courtesy car - OK, that bit, I have to admit, I enjoyed somewhat), I finally got to take the car back last Thursday, only for me to discover that PML did FCUK ALL to solve my problem.
All it took was ONE DRIVE, and the condensation and fogging and water droplets and water vapour returned with a vengeance.
Anyway, the bit of good news came in today: I received confirmation from PML's service manager that they've ordered the new headlights in from Germany, and I'll get a call as to when I can bring the 640i to get the lights changed.
I'll keep you guys updated.
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