Blunder by Car Company
- Thread starter zimmy83
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seanskye
Well-Known Member
Re: Blunder by Car Company
On a lighter note, hearsay hearsay some car dealer in dunno which country once registered an E350AMGM5 as an E250. Owner bang table got a S600AMGM9 for daddy as comp and they screw up again and registered it as S300. Being car dealer not easy as you can see, even the best of them get it wrong.
Jokes aside, good luck TS. Hope you resolve your matter soon.
On a lighter note, hearsay hearsay some car dealer in dunno which country once registered an E350AMGM5 as an E250. Owner bang table got a S600AMGM9 for daddy as comp and they screw up again and registered it as S300. Being car dealer not easy as you can see, even the best of them get it wrong.
Jokes aside, good luck TS. Hope you resolve your matter soon.
Re: Blunder by Car Company
Now COE goes up ... so cancel deal is a loss to you ...
Ask them to get it done and pay you a lumpsum for daily transport ... or a claim basis till you get the car.
Failing which go via the legal manner. Talk to the CEO or management I think also no use... it is out of their control but it is an error on their account.
Talk to them too much also useless I think ....
Now COE goes up ... so cancel deal is a loss to you ...
Ask them to get it done and pay you a lumpsum for daily transport ... or a claim basis till you get the car.
Failing which go via the legal manner. Talk to the CEO or management I think also no use... it is out of their control but it is an error on their account.
Talk to them too much also useless I think ....
rattyunicorn
Well-Known Member
Re: Blunder by Car Company
Pay peanuts get monkeys! Hoot them gao gao!
Pay peanuts get monkeys! Hoot them gao gao!
Re: Blunder by Car Company
ur answer is here---> http://www.bmw-sg.com/forums/bmw-1-series-owners/80158-blunder-car-company-7.html#post1035788
Jadis;1035817 said:
ur answer is here---> http://www.bmw-sg.com/forums/bmw-1-series-owners/80158-blunder-car-company-7.html#post1035788
motorknut
Well-Known Member
Re: Blunder by Car Company
But, when you test drive, they only make a copy of your ic, right? I always thought the dealer needs your ic itself for the registration? Or is that only when you also trade a car in? I always recall my dad's sales rep taking his ic for a day to settle the paperwork and driving over to return it the next day. Maybe I'm wrong.
Anyway, in this case it's quite a mess up since it even involves bank loans (which were correctly filed, strangely enough).
Everyone makes mistakes, most important is how they manage the resolution. And this dealer doesn't seem to do that well, from how the replies from forummers read.
Jadis;1035817 said:
MW;1035819 said:
But, when you test drive, they only make a copy of your ic, right? I always thought the dealer needs your ic itself for the registration? Or is that only when you also trade a car in? I always recall my dad's sales rep taking his ic for a day to settle the paperwork and driving over to return it the next day. Maybe I'm wrong.
Anyway, in this case it's quite a mess up since it even involves bank loans (which were correctly filed, strangely enough).
Everyone makes mistakes, most important is how they manage the resolution. And this dealer doesn't seem to do that well, from how the replies from forummers read.
motorknut
Well-Known Member
Re: Blunder by Car Company
I always thought most in the forum saw this dealer as superior in service standards to PML. Maybe we need a new thread to discuss our experience with them. After dealing with them a few times, I really started to (horror of horrors) appreciate PML.
I always thought most in the forum saw this dealer as superior in service standards to PML. Maybe we need a new thread to discuss our experience with them. After dealing with them a few times, I really started to (horror of horrors) appreciate PML.
Re: Blunder by Car Company
Hi all
Just an update...Very impressed with the professionalism of the sales team and mgmt stuff on the swift handling of this incident. Yes I do agree with everyone that everyone makes errors but I dont believe everyone can provide such efficient service recovery.
In saying that, I am happy with the arrangement and solution given and looking forward to getting my new ride!!!!woot woot
Hi all
Just an update...Very impressed with the professionalism of the sales team and mgmt stuff on the swift handling of this incident. Yes I do agree with everyone that everyone makes errors but I dont believe everyone can provide such efficient service recovery.
In saying that, I am happy with the arrangement and solution given and looking forward to getting my new ride!!!!woot woot
wt_know
Well-Known Member
Re: Blunder by Car Company
so what's the arrangement? got a free M135i?
just like the m performance exhaust "settlement" that i remember vaguely ... many come in complain up down left right until sky and earth going to break but never give detail the final arrangement
must keep quiet if not settlement voided?
so what's the arrangement? got a free M135i?
just like the m performance exhaust "settlement" that i remember vaguely ... many come in complain up down left right until sky and earth going to break but never give detail the final arrangement
must keep quiet if not settlement voided?
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