Deplorable Service from Performance Motors
- Thread starter PewPewPew
- Start date
MapleLeaf
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Re: Deplorable Service from Performance Motors
My E60 525 has been in PML for five times over the last four weeks and they still could not rectify the fault.
Khang Motors (TMW) computer could identify fault but PML computer could not. PML computer reported my car perfectly perfect but the ticking sound from the engine compartment is louder than the engine hummmm. Even the SA was fucking the technicians for the situation.
Matter still outstanding....
My E60 525 has been in PML for five times over the last four weeks and they still could not rectify the fault.
Khang Motors (TMW) computer could identify fault but PML computer could not. PML computer reported my car perfectly perfect but the ticking sound from the engine compartment is louder than the engine hummmm. Even the SA was fucking the technicians for the situation.
Matter still outstanding....
Re: Deplorable Service from Performance Motors
Yah. This is sad! Think we should collectively write to BMW AG to complain. If PML do not treasure their distributorship, perhaps that should be reviewed, or even allow a second distributor to provide some form of competition...
Btw, anyone have recommendations on third party service providers?
Note: just got my first experience with the service centre. Must say that the service is less than satisfactory. End up having my car in for servicing for 3 days. Sigh!
Yah. This is sad! Think we should collectively write to BMW AG to complain. If PML do not treasure their distributorship, perhaps that should be reviewed, or even allow a second distributor to provide some form of competition...
Btw, anyone have recommendations on third party service providers?
Note: just got my first experience with the service centre. Must say that the service is less than satisfactory. End up having my car in for servicing for 3 days. Sigh!
Azarael
Well-Known Member
Re: Deplorable Service from Performance Motors
PML won't be affected by this rants and complaints on this forum. The best thing to do is to write in to Today, New Paper and even put up a page on facebook to highlight their deficiencies. Social media is very damaging. If u post it on facebook with a video, u can be assured that the publicity fallout will be severe.
PML won't be affected by this rants and complaints on this forum. The best thing to do is to write in to Today, New Paper and even put up a page on facebook to highlight their deficiencies. Social media is very damaging. If u post it on facebook with a video, u can be assured that the publicity fallout will be severe.
snowmanyee
Well-Known Member
Re: Deplorable Service from Performance Motors
I like to bombard on their facebook with complaints when they try to market a new model. Anyway, my problem till not solved and it seem that they dont bother to honour my warranty too. Thinking whether to go down pml and bang table in front of all their customers.
I like to bombard on their facebook with complaints when they try to market a new model. Anyway, my problem till not solved and it seem that they dont bother to honour my warranty too. Thinking whether to go down pml and bang table in front of all their customers.
Leonardo
Well-Known Member
Re: Deplorable Service from Performance Motors
PML behaviour has never changed and they will NOT change ever!
Escalate to Sime Darby Holdings if you know someone in there preferably the number one or two. You will see some positive change in their attitude towards you,
That's my personal experience with PML since 1989.
Azarael;666345 said:
PML behaviour has never changed and they will NOT change ever!
Escalate to Sime Darby Holdings if you know someone in there preferably the number one or two. You will see some positive change in their attitude towards you,
That's my personal experience with PML since 1989.
Re: Deplorable Service from Performance Motors
Wu kong ka na bo kong.
After so many years in the forum, I have seen all these complaints tantamounting to nothing. At the end of the day, still go back to PML......
Wanna do something concrete and positive, analyse your rationale and terms and conditions, if you have a case, go bang table, threaten to report to CASE and write to the media...... better than doing nothing.
And if really pissed, stay away from PML.
Wu kong ka na bo kong.
After so many years in the forum, I have seen all these complaints tantamounting to nothing. At the end of the day, still go back to PML......
Wanna do something concrete and positive, analyse your rationale and terms and conditions, if you have a case, go bang table, threaten to report to CASE and write to the media...... better than doing nothing.
And if really pissed, stay away from PML.
