bad experience in PML
- Thread starter taylor666
- Start date
changster77
Well-Known Member
Re: bad experience in PML
2) Changster77taylor666;199352 said:
Re: bad experience in PML
Actually I have no intension to pursue this case, but it has been very troubling. Finally, I collected my car on 11 May 2007 after long 16 days detained by PML.
Unfortunately,
my Bluetooth not functioning properly as before,
found my CD panel lots of scratches
found a clip beside driver seat, (Photo taken)
Also requested activities/item replacement report on the same day(11th May 2007) when I collected my car, but till now it still not ready yet. Surprisingly, after 8 long days still unable to fulfil my request as promised.
I suspect something is very wrong…………., have they done something to my car which they cannot justify?
Actually I have no intension to pursue this case, but it has been very troubling. Finally, I collected my car on 11 May 2007 after long 16 days detained by PML.
Unfortunately,
my Bluetooth not functioning properly as before,
found my CD panel lots of scratches
found a clip beside driver seat, (Photo taken)
Also requested activities/item replacement report on the same day(11th May 2007) when I collected my car, but till now it still not ready yet. Surprisingly, after 8 long days still unable to fulfil my request as promised.
I suspect something is very wrong…………., have they done something to my car which they cannot justify?
martmode8850
Well-Known Member
Re: bad experience in PML
taylor666, you planning legal action???
cos we cant really follow your bad experience as not much had been revealed since you started...
anyway, hope you get it resolved soon...
taylor666, you planning legal action???
cos we cant really follow your bad experience as not much had been revealed since you started...
anyway, hope you get it resolved soon...
Re: bad experience in PML
I think its time this forum creates a new section called "Komblane against PeeAmElle"
I think its time this forum creates a new section called "Komblane against PeeAmElle"
mobilefriend
Well-Known Member
Re: bad experience in PML
good point, they just "celebrated" 3,000 E90 sold over the weekend. They plan for increased sales volume but do not plan for increase in car services? Sales oriented?
Then again, what's new, this is Singapore and I have very low expection for customer services everywhere. Just look at our flag-ship airline. So many PPS until service level drop, then what they do? Instead of improving they frequent flyer services, they make it harder for you to qualify, all the wise people running the company.
I won't be surprise if PML increase their service charges to reduce service volume and "improve" their service. Because this is how the wise corporate eagles think, kill 2 birds with one stone.
good point, they just "celebrated" 3,000 E90 sold over the weekend. They plan for increased sales volume but do not plan for increase in car services? Sales oriented?
Then again, what's new, this is Singapore and I have very low expection for customer services everywhere. Just look at our flag-ship airline. So many PPS until service level drop, then what they do? Instead of improving they frequent flyer services, they make it harder for you to qualify, all the wise people running the company.
I won't be surprise if PML increase their service charges to reduce service volume and "improve" their service. Because this is how the wise corporate eagles think, kill 2 birds with one stone.
Shirlene Fan;199127 said:Looks like too many BMWs to cope.....a minus point for them....did not plan for that.
Re: bad experience in PML
Hi...all ..Most of the service advisors in PML knows very little about thier own products, when you send in your car with what ever problems this guys will guess here and there,push problem here and there and when they cant slove your problems they gone missing or hide away...I always ask them to list down those items change or replace even under warranty..(cause i wanted to monitor why brand new car have so much problems) Can you still remember when ever you send in for a repair and they call you to collect your car..go to counter take your key and get lost..How many of us have come across service advisors explain to you about your car unless you pay money for the repair than you can see advisors..warranty repair no money to collect so...no need to talk so much...
Hi...all ..Most of the service advisors in PML knows very little about thier own products, when you send in your car with what ever problems this guys will guess here and there,push problem here and there and when they cant slove your problems they gone missing or hide away...I always ask them to list down those items change or replace even under warranty..(cause i wanted to monitor why brand new car have so much problems) Can you still remember when ever you send in for a repair and they call you to collect your car..go to counter take your key and get lost..How many of us have come across service advisors explain to you about your car unless you pay money for the repair than you can see advisors..warranty repair no money to collect so...no need to talk so much...
